Privacy Notice
1. Preamble.
At Caddow® we take the protection of your personal data and privacy very seriously. Therefore, we will protect the personal information you share with us. To protect your personal information, Caddow®, located at Grafenauweg 10, 6300 Zug, Switzerland, follows different principles in accordance with global practices for customer privacy and data protection. The following privacy notice details which of your personal data we process if you visit our website, use our online services or if we provide you with any services in general.
We inform you that we collect and process your personal data carefully and exclusively for the purposes described in this privacy notice and only to the extent necessary within the framework of the applicable legal provisions. We store your personal data only to the extent and for the time necessary to provide our services, or as required by law. In close collaboration with our web hosting providers, we make every effort to ensure, with reasonable care, that the databases are protected against unauthorized access, loss, misuse and tampering.
This privacy policy is based on the highest data protection standard, in particular, the EU General Data Protection Regulation (GDPR). Although the GDPR is a regulation of the European Union, it is of great importance to us. The Swiss Federal Act on Data Protection (FADP) is heavily influenced by EU law, and companies outside of the European Union and the European Economic Area must comply with the GDPR in certain circumstances.
2. Collection and processing of personal data.
We process the personal data that we receive within the framework of offering coaching and personal growth services. The data that we will collect are e-mail, name, and telephone.
3. Purposes of data processing and legal basis.
To provide you with professional coaching, consulting, and training services, Caddow® undertakes to use the personal data provided by the owner and derived from the services requested for contact, monitoring, and coaching of our clients.
Where required by applicable law, we will only use your personal data with your consent; as necessary to provide you with products and services; to comply with a legal obligation; or when there is a legitimate and overriding interest that requires the use.
If you provide us with information or material relating to another natural person, you must ensure that the fact of transmitting them to us, as well as our subsequent use of them as we describe from time to time, respects the corresponding laws. Thus, for example, you should duly inform the said person about the processing of their personal data and obtain their consent by what may be necessary under applicable laws.
In addition, we also process personal data about you and others, to the extent we allow and deem it appropriate, where we (and sometimes third parties) have a relevant legitimate interest for the following purposes:
- Provide and communicate with you regarding the products and services we offer.
- Provide you with personalized services and recommendations.
- Make payments and billing.
If you have given us your consent to process your personal data for specific purposes (for example, when you sign up for newsletters or submit other requests via online forms on our website), we process your personal data within the scope and based on this consent, unless there is another legal basis or other legitimate reasons. The consent granted can be revoked at any time, but it does not affect data processing that has already been carried out.
5. Cookies/tracking and other technologies in connection with the use of our website.
We, our service providers, and partners may collect certain data about you through automated means such as information about the Internet or other electronic network activity, cookies, and web beacons when you interact with our advertisements, mobile applications, or when you visit our sites and web pages or other digital assets. The data we collect in this way may include name, address, interests, demographics; information about the type of browser you use; information on the schedule and time spent on our website; sections consulted on our page; information about the pages you visited before entering our page; information on the pages you visited after entering our website; your IP address; and data about the actions carried out or the interaction with our digital assets. A “cookie” is a text file that a web server places on a computer’s hard drive. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is a technology that helps us identify when content has been accessed or viewed.
We use this data to improve our online products and services, evaluating how many users access or use our online products and services, what content, products, and functionalities of our online products and services interest our visitors the most, what types of offers they like see our customers and how our online products and services perform from a technical standpoint. For example, we may use third-party analytics services for our websites and mobile applications. The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyze how visitors use our applications and websites.
6. Transfer of data to third parties
Your personal data is not transferred, sold, or transmitted to third parties in any way, unless it is necessary to process a contract or to fulfill our functions, or if you have given your express consent (for example, to guarantee the security of registration forms on our website). In addition, data may be passed on to third parties if we are required to do so by law or court order.
Some recipients of such data are located in Switzerland, but can also be anywhere in the world. If we transmit data to a country that does not have adequate data protection, we ensure an adequate level of protection by employing contracts, or we act based on the following statutory/legal exemptions: consent, the performance of contract, establishment, performance, or enforcement of claims legal, superior public interests, published personal data or the need to protect the integrity of the people.
7. Duration of storage of personal data.
We process and store your personal data to the extent necessary to fulfill our contractual and legal obligations or for the purposes pursued by the processing, which means, for example, for the entire duration of the business relationship (from the start and performance of a contract to its conclusion) and beyond following legal storage and documentation obligations. Therefore, personal data may be stored for the period in which claims can be made against Caddow® and as long as we are legally obliged or authorized to do so, or legitimate business interests require it (for example, for testing or documentation purposes).
8. Data security
We take appropriate technological and organizational security precautions to protect your personal data against unauthorized access and improper use, such as the issuance of instructions, training, network and IT security solutions, access controls and restrictions, media encryption and data transmissions, pseudonymization, and controls.
9. Duty to provide personal data
Within the scope of our business relationship, you must provide those elements of personal information necessary to be able to initiate and carry out a business relationship and to fulfill the associated contractual obligations (generally, you are not required by law to provide data to us). However, without this data, we generally cannot enter into a contract with you, process you, or carry out our legal tasks.
10. Profiling and automated decision making
Personal data is not subject to any automated decision-making. We do not create profiles with personal data. We do not create profiles with personal data.
11. Your rights and options
Depending on your country, you may have the right or option to:
- Object to the collection or use of your personal data in certain contexts, such as the use of cookies and similar technologies, the use of your personal data for marketing purposes and the anonymization of your personal data for data analysis.
- Access your personal data, obtain a copy of it, rectify it, limit or oppose its treatment, or request its deletion, destruction or anonymization.
- Receive the personal data that you have provided us to transmit them to another company.
- Revoke any consent granted.
- If applicable, file a claim with the corresponding control authority.
Please note that this list may not be exhaustive, which means you may have additional rights under your local laws. In addition, the foregoing rights may be limited in some circumstances by local legal requirements.
You can exercise your rights and options through the email info@caddow.co. You must submit a request as follows:
Send an email to the address eduardo@tallostudio.com, indicating the following: (a) your full name and the relationship you have or have had with Caddow®; (b) the address or how you want the answer to be communicated; (c) the type of right you wish to exercise; the precise description of the data concerning which you request access, rectification, cancellation or objection, or those concerning which you wish to revoke your consent; (e) provide any other element or document that facilitates the location of personal data; (f) for rectification requests, the owner must indicate precisely what modification must be made, attaching the documentation that supports the origin of his request; (g) in the case of cancellation, you must indicate if your request is regarding all the data or specific regarding which ones; and (h) for objection requests, he must indicate the reasons that support it. Before sending this information, it is necessary to attach a copy of official identification to prove his identity, as well as a power of attorney to prove his personality as a legal representative if this is the case.
In addition, any affected person has the right to legally enforce their claims or to file a claim with the competent data protection authority. You can identify your data protection authority from the directory provided by the International Association of Privacy Professionals – IAPP (https://iapp.org/resources/global-privacy-directory/)
12. Amendments
This privacy notice will be in force as of the last update date and may be modified by the person in charge in terms of the applicable regulations, any change will be communicated by publishing the new privacy notice through the website https://caddow.co/
September 14, 2022